Shlomi Lavi /
Dec 11, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - ServiceTitan or ServicePal?
ServicePal is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than ServicePal (88/100). ServiceTitan offers users more features (7) than ServicePal (0). There is a clear winner in this case and it is ServiceTitan!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan Vs. ServicePal
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
ServicePal: We make it easier for your team to get the job done.
We are a team of passionate rock star developers located in Silicon Valley. We also have a few located in the happiest country on earth.
We aim to provide simple and compelling software that helps you run your business. Our goal is to WOW you with a service that your team can use, every day...
Who is more expensive? ServiceTitan or ServicePal?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and ServicePal.
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. ServicePal price starts at $59 per user/month , When comparing ServicePal to its competitors, the software is rated 6 - similar to the average Field Service software cost.
Bottom line: ServicePal is more expensive than ServiceTitan.
Which software includes more/better features?
We've compared ServiceTitan Vs. ServicePal based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
ServicePal: We are still working to collect the list of features for ServicePal.
Target customer size
The software is a valuable solution for companies of all dimensions as well as a range of kinds. Customers of the software mainly include small and medium sized businesses hailing from a diverse range of industries.