Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - ServiceTitan or Dynamics 365 for Field Service?
Dynamics 365 for Field Service is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than Dynamics 365 for Field Service (83/100). ServiceTitan offers users more features (7) than Dynamics 365 for Field Service (0). There is a clear winner in this case and it is ServiceTitan!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan Vs. SBS GROUP
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
SBS GROUP: SBS Group provides business management solutions to help growing companies meet their operational, financial, regulatory, and technical challenges. Through a proven process of Discovery, Analysis, Design and Delivery, we leverage ERP, CRM, Business Intelligence, and Office Productivity technology to build, deploy, and support innovative systems in ...
Who is more expensive? ServiceTitan or Dynamics 365 for Field Service (formerly FieldOne)?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and Dynamics 365 for Field Service (formerly FieldOne).
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. Dynamics 365 for Field Service (formerly FieldOne) price starts at $115 per user/month , When comparing Dynamics 365 for Field Service (formerly FieldOne) to its competitors, the software is rated 8 - higher than the average Field Service software cost.
Bottom line: Dynamics 365 for Field Service (formerly FieldOne) is more expensive than ServiceTitan.
Which software includes more/better features?
We've compared ServiceTitan Vs. Dynamics 365 for Field Service based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
Dynamics 365 for Field Service (formerly FieldOne): We are still working to collect the list of features for Dynamics 365 for Field Service (formerly FieldOne).
Target customer size
The software is a valuable solution for companies of all dimensions as well as a range of kinds. Large business and enterprises can rely on Dynamics 365 for Field Service (formerly FieldOne) in the industry of customer and field servicing, mainly with the field service management.