Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - ServiceTitan or SAMPro Enterprise?
SAMPro Enterprise is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than SAMPro Enterprise (80/100). SAMPro Enterprise offers users more features (8) than ServiceTitan (7).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan Vs. Data-Basics
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Data-Basics: Data-Basics makes integrated service management software, facilities management software, job costing, accounting and field service software. For nearly forty years, thousands of users have relied on our software solution from a wide range of industries,If your business installs, services and/or maintains complex equipment or infrastructure, SAMPro...
Who is more expensive? ServiceTitan or SAMPro Enterprise?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and SAMPro Enterprise.
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. SAMPro Enterprise price starts at $20,000 per license , When comparing SAMPro Enterprise to its competitors, the software is rated 10 - much higher than the average Field Service software cost.
Bottom line: SAMPro Enterprise is more expensive than ServiceTitan.
Which software includes more/better features?
We've compared ServiceTitan Vs. SAMPro Enterprise based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
SAMPro Enterprise: Data Analysis Tools, Enterprise Resource Planning, CRM, Equipment Maintenance, Maintenance Management.
Target customer size
The software is a valuable solution for companies of all dimensions as well as a range of kinds. Customers of the software include small and medium businesses as well as large enterprises.