Compare ServiceTitan and Service Management Software - Dec 2022

Shlomi LaviShlomi Lavi / Dec 11, 2022

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Bottom Line: Which is Better - ServiceTitan or Service Management Software?

Service Management Software is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than Service Management Software (62/100). ServiceTitan offers users more features (7) than Service Management Software (3). There is a clear winner in this case and it is ServiceTitan!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceTitan Vs. Key Computers

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Key Computers: Key Computers is a family run company that has been providing software solutions and network support to businesses since 1984. With several hundred customers across a broad range of market sectors including manufacturers, distributors, wholesalers, and retailers Key Computers have experience within most industries

Who is more expensive? ServiceTitan or Service Management Software?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and Service Management Software.

ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. Service Management Software price starts at $299 per month , When comparing Service Management Software to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: ServiceTitan cost is around the same cost of Service Management Software.

Which software includes more/better features?

We've compared ServiceTitan Vs. Service Management Software based on some of the most important and required Field Service features.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.

Service Management Software: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The software is a valuable solution for companies of all dimensions as well as a range of kinds. and Service Management Software's target customer size include: Medium business, Large business, Private use.

ServiceTitan

ITQlick rating
(4.6/5)

starts at $398 per technician/month + $800 one-time setup cost

ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service - HVAC.

Service Management Software

ITQlick rating
(4.3/5)

starts at $299 per month

Service Management Software is a fast growing cloud-based Field Service software, it is designed to support medium and large size business. Service Management Software received a rating of 4.3 from ITQlick team...

Categories: Barcoding, Field Service, Service requests.

Compare specifications

Compare features

ServiceTitan: 7 Features

Mobile Access
Billing & Invoicing
Enterprise Resource Planning
Employee Scheduling
Scheduling
Field Service
Contract Management

Service Management Software: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Compare
Service ...
ITQlick rating
4.3/5
Score
62/100
Pricing
4/10
License pricing
$299 per month
Functionality
6
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.