Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - ServiceTitan or Telstra?
Telstra is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than Telstra (61/100). ServiceTitan offers users more features (7) than Telstra (0). There is a clear winner in this case and it is ServiceTitan!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServiceTitan Vs. Pacific Timesheet
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Pacific Timesheet: Pacific Timesheet is a best-in-class software development and cloud services provider for employee time, work and asset tracking software — for the office, on the plant floor, and in the field. More important than what we do is how we do it. We continually develop software, solutions, training, education, and our cross-functional and cross-industry...
Who is more expensive? ServiceTitan or Telstra Trades Assist?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceTitan and Telstra Trades Assist.
ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , On a scale between 1 to 10 ServiceTitan is rated 4, which is lower than the average cost of Field Service software. Telstra Trades Assist price starts at $49 per user/month , When comparing Telstra Trades Assist to its competitors, the software is rated 6 - similar to the average Field Service software cost.
Bottom line: Telstra Trades Assist is more expensive than ServiceTitan.
Which software includes more/better features?
We've compared ServiceTitan Vs. Telstra based on some of the most important and required Field Service features.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling, Field Service, Contract Management.
Telstra Trades Assist: We are still working to collect the list of features for Telstra Trades Assist.
Target customer size
The software is a valuable solution for companies of all dimensions as well as a range of kinds. and Telstra Trades Assist's target customer size include: Small, medium and large size businesses.