Compare Skype for Business and Sharpen - Aug 2022

Shlomi LaviShlomi Lavi / Aug 26, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Skype for Business or Sharpen?

Sharpen is more expensive to implement (TCO) than Skype for Business, and Skype for Business is rated higher (97/100) than Sharpen (77/100). Sharpen offers users more features (5) than Skype for Business (3).

Looking for the right Conference Calling solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Microsoft Vs. Sharpen Technologies, Inc.

Microsoft: At Microsoft, we aim to empower every person and organization on the planet to achieve more — and we empower our employees the same way.

Sharpen Technologies, Inc.: In 2011, Sharpen was established with the goal of offering a simple, affordable voice solution that would meet the needs of companies of all sizes. Today, Sharpen has grown beyond voice and provides companies all over the world with an industry leading, cloud native contact center platform that we are continually evolving to give businesses the co...

Who is more expensive? Skype for Business or Sharpen?

The real total cost of ownership (TCO) of Conference Calling software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Skype for Business and Sharpen.

Skype for Business price starts at $2 per user/month , On a scale between 1 to 10 Skype for Business (formerly Lync) Software is rated 2, which is much lower than the average cost of Conference Calling software. Sharpen price starts at $25 per user/month , When comparing Sharpen to its competitors, the software is rated 2 - much lower than the average Conference Calling software cost.

Bottom line: Skype for Business cost is around the same cost of Sharpen.

Which software includes more/better features?

We've compared Skype for Business Vs. Sharpen based on some of the most important and required Conference Calling features.

Skype for Business: Chat, Conference Calling, VoIP.

Sharpen: Chat, Blended Call Center, Inbound Call Center, Outbound Call Center, VoIP.

Target customer size

Skype for Business's typical customers include: Small, medium and large size businesses, and Sharpen's target customer size include: Small, medium and large size businesses.

Skype for Business

ITQlick rating
(4.3/5)

starts at $2 per user/month

Skype for Business (formerly Lync) software is a cloud-based Conference Calling software that enables users to host HD calling for multiple people. It allows them to organize meetings, record calls, and integra...

Categories: Business Phone Systems, Call Recording, Cloud PBX, Online Meeting.

Sharpen

ITQlick rating
(4.4/5)

starts at $25 per user/month

Sharpen is a leading cloud-based Call Center software, it is designed to support small, medium and large size call centers. Sharpen received a rating of 4.4 from ITQlick team. The software cost is considered af...

Categories: Automatic Call Distribution (ACD), Business Phone Systems, Call Monitoring, Call Recording, Cloud PBX.

Compare specifications

Compare features

Skype for Business: 3 Features

Chat
Conference Calling
VoIP

Sharpen: 5 Features

Chat
Blended Call Center
Inbound Call Center
Outbound Call Center
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Skype fo...
ITQlick rating
4.3/5
Score
97/100
Pricing
2.2/10
License pricing
$2 per user/month
Functionality
11
Compare
Sharpen
ITQlick rating
4.4/5
Score
77/100
Pricing
2.4/10
License pricing
$25 per user/month
Functionality
19
GoToMeeting
ITQlick rating
4.5/5
Score
97/100
Pricing
4/10
License pricing
$12 per organizer/month
Functionality
14
Saba
ITQlick rating
4.2/5
Score
93/100
Pricing
2.2/10
License pricing
$19 per user/month
Functionality
29
Review
Adobe Co...
ITQlick rating
4.4/5
Score
88/100
Pricing
3/10
License pricing
$50 per host/month
Functionality
14

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.