Compare Smartsupp and Olark - Jul 2022
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Bottom Line: Which is Better - Smartsupp or Olark?
Smartsupp is more expensive to implement (TCO) than Olark, and Olark is rated higher (91/100) than Smartsupp (82/100). Olark offers users more features (3) than Smartsupp (0). There is a clear winner in this case and it is Olark!
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Smartsupp Vs. Olark
Smartsupp: First live chat with visitor recording. Advantages of Smartsupp: Basic version forever for free. Visitors who chat with you are 5x more likely to buy (conversion increase measurable in Google Analytics). Everyone values immediate answer to his question and next time buys at your website again. Live chat results are measured in Google Analyt...
Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...
Who is more expensive? Smartsupp or Olark?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smartsupp and Olark.
Smartsupp price starts at $19.50 per month , On a scale between 1 to 10 Smartsupp is rated 2, which is much lower than the average cost of Chat software. Olark price starts at $29 per seat/month , When comparing Olark to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Smartsupp cost is around the same cost of Olark.
Which software includes more/better features?
We've compared Smartsupp Vs. Olark based on some of the most important and required Chat features.
Smartsupp: We are still working to collect the list of features for Smartsupp.
Olark: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Smartsupp's typical customers include: Small, medium and large size businesses, Olark is suitable for startup marketers, small companies and companies providing online services.
Compare specifications
Smartsupp Specifications
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> Smartsupp review |
Company: | Smartsupp |
Pricing: | starts at $19.50 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Smartsupp review, Smartsupp pricing, Smartsupp alternatives |
Olark Specifications
ITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> Olark review |
Company: | Olark |
Pricing: | starts at $29 per seat/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Olark review, Olark pricing, Olark alternatives |
Compare features
Smartsupp: 0 Features
Olark: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.