Compare Smartsupp and Zoho CRM - Mar 2023
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Bottom Line: Which is Better - Smartsupp or Zoho CRM?
Smartsupp is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Smartsupp (82/100). Zoho CRM offers users more features (16) than Smartsupp (0). There is a clear winner in this case and it is Zoho CRM!
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Smartsupp Vs. Zoho
Smartsupp: First live chat with visitor recording. Advantages of Smartsupp: Basic version forever for free. Visitors who chat with you are 5x more likely to buy (conversion increase measurable in Google Analytics). Everyone values immediate answer to his question and next time buys at your website again. Live chat results are measured in Google Analyt...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
Who is more expensive? Smartsupp or Zoho CRM?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smartsupp and Zoho CRM.
Smartsupp price starts at $19.50 per month , On a scale between 1 to 10 Smartsupp is rated 2, which is much lower than the average cost of Chat software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Smartsupp cost is around the same cost of Zoho CRM.
Which software includes more/better features?
We've compared Smartsupp Vs. Zoho CRM based on some of the most important and required Chat features.
Smartsupp: We are still working to collect the list of features for Smartsupp.
Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.
Target customer size
Smartsupp's typical customers include: Small, medium and large size businesses, Zoho CRM is focused on startup to medium firms in different markets.
Zoho CRM
starts at $14 per user/month
Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...
Compare PricingCompare specifications
Smartsupp Specifications
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> Smartsupp review |
Company: | Smartsupp |
Pricing: | starts at $19.50 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Smartsupp review, Smartsupp pricing, Smartsupp alternatives |
Zoho CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Zoho CRM review |
Company: | Zoho |
Pricing: | starts at $14 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Zoho CRM review, Zoho CRM pricing, Zoho CRM alternatives |
Compare features
Smartsupp: 0 Features
Zoho CRM: 16 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.