Compare SolarWinds Service Desk and ManageEngine IT Asset - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or ManageEngine IT Asset?
ManageEngine IT Asset is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than ManageEngine IT Asset (81/100). SolarWinds Service Desk offers users more features (18) than ManageEngine IT Asset (9). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. ManageEngine
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Who is more expensive? SolarWinds Service Desk or ManageEngine IT Asset Management?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and ManageEngine IT Asset Management.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. ManageEngine IT Asset Management price starts at $795 per license , When comparing ManageEngine IT Asset Management to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk cost is around the same cost of ManageEngine IT Asset Management.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. ManageEngine IT Asset based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
ManageEngine IT Asset Management: Automatic Property Mapping, Cost Analysis, Maintenance Overview, Online Leasing, Online Rental Applications.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. ManageEngine IT AssetExplorer is perfect for companies of all sizes.
ManageEngine IT Asset
starts at $795 per license
ManageEngine IT AssetExplorer is an IT asset management software that can help users to manage and monitor assets in their network. Users can manage all the assets in their network starting from planning phase ...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
ManageEngine IT Asset Specifications
ITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> ManageEngine IT Asset review |
Company: | ManageEngine |
Pricing: | starts at $795 per license |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | ManageEngine IT Asset review, ManageEngine IT Asset pricing, ManageEngine IT Asset alternatives |
Compare features
SolarWinds Service Desk: 18 Features
ManageEngine IT Asset Management: 9 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.