Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - ManageEngine IT Asset or SolarWinds Service Desk?
ManageEngine IT Asset is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than ManageEngine IT Asset (81/100). SolarWinds Service Desk offers users more features (18) than ManageEngine IT Asset (9). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ManageEngine Vs. Samanage
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? ManageEngine IT Asset or SolarWinds?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ManageEngine IT Asset and SolarWinds.
ManageEngine IT Asset price starts at $795 per license , On a scale between 1 to 10 ManageEngine IT Asset Management is rated 4, which is lower than the average cost of Help Desk software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: ManageEngine IT Asset cost is around the same cost of SolarWinds.
Which software includes more/better features?
We've compared ManageEngine IT Asset Vs. SolarWinds Service Desk based on some of the most important and required Help Desk features.
ManageEngine IT Asset: Automatic Property Mapping, Cost Analysis, Maintenance Overview, Online Leasing, Online Rental Applications, Paperless Work Orders, Recurring Work Orders, Space Planning.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
ManageEngine IT AssetExplorer is perfect for companies of all sizes. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.