Compare Sprinklr and Falcon.io - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Sprinklr or Falcon.io?

Sprinklr is more expensive to implement (TCO) than Falcon.io, and Sprinklr is rated higher (78/100) than Falcon.io (75/100). Both tools offer the same amount of features.

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Sprinklr Vs. Falcon.io

Sprinklr: Around the world people are changing the basic ways they communicate with each other. Instead of emails, they write Facebook and blog posts. Forget phone calls, they send texts and tweets. In place of photo albums and scrapbooks, they store their memories on Instagram, Flickr and Pinterest. Today, relationships are built in a different way and it’s...

Falcon.io: At Falcon.io, we offer the most unified social media and customer experience management platform around. You can discover, attract and engage customers, and connect social data to what you already know across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support.

Who is more expensive? Sprinklr or Falcon.io?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sprinklr and Falcon.io.

Sprinklr accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Sprinklr is rated 8, which is higher than the average cost of CRM software. Falcon.io price starts at $108 per seat/month , When comparing Falcon.io to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: Sprinklr is more expensive than Falcon.io.

Which software includes more/better features?

We've compared Sprinklr Vs. Falcon.io based on some of the most important and required CRM features.

Sprinklr: Financial reporting, Data Analysis Tools, Content Management, Business Content Sharing, Facebook Integration, Twitter Integration, Social Media, Social networks.

Falcon.io: Data Analysis Tools, Project Management, Campaign Management, Social Media, Fixed Asset Management.

Target customer size

Sprinklr is suitable for leading brands and industries related to retail, online shopping, telecom, manufacturing and high tech. The typical customers that can benefit from Falcon.