Compare Salesforce CRM and Sprinklr - Apr 2024
Compare Pricing
Shlomi Lavi / Apr 10, 2024We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Salesforce CRM or Sprinklr?
Sprinklr is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Sprinklr (78/100). Salesforce CRM offers users more features (21) than Sprinklr (8). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Sprinklr
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Sprinklr: Around the world people are changing the basic ways they communicate with each other. Instead of emails, they write Facebook and blog posts. Forget phone calls, they send texts and tweets. In place of photo albums and scrapbooks, they store their memories on Instagram, Flickr and Pinterest. Today, relationships are built in a different way and it’s...
Who is more expensive? Salesforce CRM or Sprinklr?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Sprinklr.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Sprinklr accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software.
Bottom line: Sprinklr is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. Sprinklr based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
Sprinklr: Financial reporting, Data Analysis Tools, Content Management, Business Content Sharing, Facebook Integration.
Target customer size
Salesforce is optimal for people as well as companies. Sprinklr is suitable for leading brands and industries related to retail, online shopping, telecom, manufacturing and high tech.
Compare specifications
Salesforce CRM Specifications
| ITQlick Score: | 98/100 |
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| Pricing: | 2/10 - low cost |
| Category: | CRM -> Salesforce CRM review |
| Company: | Salesforce.com |
| Pricing: | starts at $25 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Sprinklr Specifications
| ITQlick Score: | 78/100 |
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| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | CRM -> Sprinklr review |
| Company: | Sprinklr |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Sprinklr review, Sprinklr pricing, Sprinklr alternatives |
Compare features
Salesforce CRM: 21 Features
Sprinklr: 8 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.