Compare Talkdesk and Clearview - Jun 2022

Shlomi LaviShlomi Lavi / Jun 16, 2022

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Bottom Line: Which is Better - Talkdesk or Clearview?

Talkdesk is more expensive to implement (TCO) than Clearview, and Talkdesk is rated higher (88/100) than Clearview (83/100). Clearview offers users more features (3) than Talkdesk (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Talkdesk Vs. VALICOM

Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...

VALICOM: Valicom’s business is to deliver expertise and excellence in telecom expense management. We can provide your company with completely outsourced telecom audit services, or work in collaboration with existing telecom teams and functions through our web-based Clearview platform. We want to work with you, get to know your company, and discover what sol...

Who is more expensive? Talkdesk or Clearview?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and Clearview.

Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. Clearview price starts at $29 per user/month , When comparing Clearview to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Talkdesk cost is around the same cost of Clearview.

Which software includes more/better features?

We've compared Talkdesk Vs. Clearview based on some of the most important and required Call Center features.

Talkdesk: We are still working to collect the list of features for Talkdesk.

Clearview: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Talkdesk's typical customers include: SMBs, and Clearview's target customer size include: Small, medium and large size businesses.

Talkdesk

ITQlick rating
(3.7/5)

starts at $75 per user/month

Talkdesk software is a cloud-hosted enterprise call center solution modeled to help businesses enhance customer satisfaction while still reducing the cost of customer support. The platform uses interactive voic...

Categories: Communications, Call Recording, Computer Telephony Integration (CTI), IVR.

Clearview

ITQlick rating
(4.8/5)

starts at $29 per user/month

Clearview is a cloud-based call center software designed as a wireless and telecom tool to help organizations boost — from the stable of an intuitive location — productivity in wireline systems and inventory ma...

Categories: Fixed Asset Management, Time and Attendance, Grant Management, Contract Management.

Compare specifications

Compare features

Talkdesk: 0 Features

We are working to collect the list of features

Clearview: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Talkdesk
ITQlick rating
3.7/5
Score
88/100
Pricing
4.2/10
License pricing
$75 per user/month
Functionality
9
Compare
Clearview
ITQlick rating
4.8/5
Score
83/100
Pricing
4/10
License pricing
$29 per user/month
Functionality
7
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.