Shlomi Lavi /
Jun 16, 2022
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Bottom Line: Which is Better - Talkdesk or Clearview?
Talkdesk is more expensive to implement (TCO) than Clearview, and Talkdesk is rated higher (88/100) than Clearview (83/100). Clearview offers users more features (3) than Talkdesk (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk Vs. VALICOM
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
VALICOM: Valicom’s business is to deliver expertise and excellence in telecom expense management. We can provide your company with completely outsourced telecom audit services, or work in collaboration with existing telecom teams and functions through our web-based Clearview platform. We want to work with you, get to know your company, and discover what sol...
Who is more expensive? Talkdesk or Clearview?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and Clearview.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. Clearview price starts at $29 per user/month , When comparing Clearview to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Talkdesk cost is around the same cost of Clearview.
Which software includes more/better features?
We've compared Talkdesk Vs. Clearview based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Clearview: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Talkdesk's typical customers include: SMBs, and Clearview's target customer size include: Small, medium and large size businesses.