Shlomi Lavi /
May 15, 2022
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Bottom Line: Which is Better - Talkdesk or FluentCloud?
Talkdesk is more expensive to implement (TCO) than FluentCloud, and Talkdesk is rated higher (88/100) than FluentCloud (76/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk Vs. FluentStream Technologies
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
FluentStream Technologies: Business phones have been around for a long time without changing very much. This longevity, coupled with the nature of the service provided, gave the industry an excuse to stop striving. Providing bad customer service was the status quo. Fast forward to the development of cloud technology, and some of our peers, like us, are excited to provide a ...
Who is more expensive? Talkdesk or FluentCloud?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and FluentCloud.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. FluentCloud price starts at $20 per user/month , When comparing FluentCloud to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Talkdesk is more expensive than FluentCloud.
Which software includes more/better features?
We've compared Talkdesk Vs. FluentCloud based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
FluentCloud: We are still working to collect the list of features for FluentCloud.
Target customer size
Talkdesk's typical customers include: SMBs, Customers of the software include businesses of all sizes and a diverse range of types.