Compare TeamViewer and Atera - Mar 2022

Shlomi LaviShlomi Lavi / Mar 11, 2022

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Bottom Line: Which is Better - TeamViewer or Atera?

TeamViewer is more expensive to implement (TCO) than Atera, and TeamViewer is rated higher (92/100) than Atera (78/100). Both tools offer the same amount of features.

Looking for the right Video Conferencing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TeamViewer Vs. Atera

TeamViewer: TeamViewer is one of the world wide leading solutions for desktop sharing and online collaboration over the Internet. The German based TeamViewer GmbH was founded in 2005 and is fully focused on development and distribution of high-end solutions for online collaboration and communication. A fast start and high growth rates have led to more than ...

Atera: Atera provides an All-in-One Management Platform for IT Support companies, MSP's and VAR's. From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together. Atera has operations in the United States, Europe and Asia.

Who is more expensive? TeamViewer or Atera?

The real total cost of ownership (TCO) of Video Conferencing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TeamViewer and Atera.

TeamViewer price starts at $23.90 per user/month , On a scale between 1 to 10 TeamViewer is rated 6, which is similar to the average cost of Video Conferencing software. Atera price starts at $79 per technician/month , When comparing Atera to its competitors, the software is rated 4 - lower than the average Video Conferencing software cost.

Bottom line: TeamViewer is more expensive than Atera.

Which software includes more/better features?

We've compared TeamViewer Vs. Atera based on some of the most important and required Video Conferencing features.

TeamViewer: Chat, Project Collaboration, Document Management, Scheduling, Remote Support.

Atera: Chat, Customizable Categories, Email integration, IT Asset Management, Knowledge Management.

Target customer size

TeamViewer's typical customers include: Small, medium and large size businesses, and Atera's target customer size include: Small businesses and start ups.

TeamViewer

ITQlick rating
(4.6/5)

starts at $23.90 per user/month

TeamViewer is a cloud-based Video Conferencing software that enables its users to manage their network operations through an integrated monitoring solution.

Categories: Online Meeting, Video Conferencing, Document Management, Team Collaboration.

Atera

ITQlick rating
(4.5/5)

starts at $79 per technician/month

Atera is a growing cloud-based Remote Support software, it is designed to support small and medium size business. Atera received a rating of 4.5 from ITQlick team. The software cost is considered affordable (2...

Categories: Document Management, Ticket Management, IT Management, IT Asset Management, Email.

Compare specifications

Compare features

TeamViewer: 5 Features

Chat
Project Collaboration
Document Management
Scheduling
Remote Support

Atera: 5 Features

Chat
Customizable Categories
Email integration
IT Asset Management
Knowledge Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
TeamViewer
ITQlick rating
4.6/5
Score
92/100
Pricing
6/10
License pricing
$23.90 per user/month
Functionality
15
Compare
Atera
ITQlick rating
4.5/5
Score
78/100
Pricing
4/10
License pricing
$79 per technician/month
Functionality
15
Review
Zoom
ITQlick rating
4.6/5
Score
97/100
Pricing
3/10
License pricing
$14.99 per month
Functionality
13
Review
Facetime
ITQlick rating
4.2/5
Score
90/100
Pricing
2/10
License pricing
Has a free version
Functionality
3
RealPresence
ITQlick rating
3.9/5
Score
88/100
Pricing
5/10
License pricing
$89 per license
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.