Zoom Vs TeamViewer

Shlomi LaviShlomi Lavi / May 01, 2021

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Bottom Line: Which is Better - Zoom or TeamViewer?

TeamViewer is more expensive to implement (TCO) than Zoom, Zoom is rated higher (97/100) than TeamViewer (92/100). Zoom offers more features (8) to their users than TeamViewer (5). There is a clear winner in this case and it is Zoom!

Looking for the right Video Conferencing solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Zoom Video Communications compares with TeamViewer?

Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Zoom was founded in 2011 by experienced leaders and engineers ...

TeamViewer: TeamViewer is one of the world wide leading solutions for desktop sharing and online collaboration over the Internet. The German based TeamViewer GmbH was founded in 2005 and is fully focused on development and distribution of high-end solutions for online collaboration and communication. A fast start and high growth rates have led to more than ...

Who's more expensive? Zoom or TeamViewer?

The real total cost of ownership (TCO) of Video Conferencing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Zoom and TeamViewer.

Zoom price starts at $149.90 per year , on a scale between 1 to 10 Zoom is rated 2, which is much lower than the average cost of Video Conferencing software. TeamViewer price starts at $23.90 per month , when comparing TeamViewer to their competitors, the software is rated 6 - similar to the average Video Conferencing software cost.

Bottom line:TeamViewer is more expensive than Zoom.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Zoom Vs. TeamViewer based on some of the most important and required Video Conferencing features. Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration, Call Conferencing, Call Recording, Communications. TeamViewer: Chat, Project Collaboration, Document Management, Scheduling, Remote Support.

Target customer size

Zoom's typical customers include: Small, medium and large size businesses, and TeamViewer's target customer size include: Small, medium and large size businesses.

Zoom

ITQlick rating
(4.6/5)

starts at $149.90 per year

Zoom is a VoIP and video conferencing software created for small to large businesses. It provides integrated scheduling, cloud, and local recording, group collaboration, premium audio, Zoom meetings and rooms, ...

Categories: Communications, Video Conferencing, VoIP, Attendance Tracking.

TeamViewer

ITQlick rating
(4.6/5)

starts at $23.90 per month

TeamViewer is a cloud-based Video Conferencing software that enables its users to manage their network operations through an integrated monitoring solution.

Categories: Online Meeting, Video Conferencing, Document Management, Team Collaboration, File Sharing.

Compare specifications

Zoom Specifications

ITQlick Score: 97/100
ITQlick Rating: (4.6/5)
Pricing: 2/10 - low cost
Category: Video Conferencing -> Zoom
Company: Zoom Video Communications
Pricing: starts at $149.90 per year
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Zoom review, Zoom pricing, Zoom alternatives

Compare features

Zoom: 8 Features

24/7 Telephone Support
Basic Reports
Chat
Dashboard
Email integration
Call Conferencing
Call Recording
Communications

TeamViewer: 5 Features

Chat
Project Collaboration
Document Management
Scheduling
Remote Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Zoom
ITQlick rating
4.6/5
Score
97/100
Pricing
3/10
License pricing
$149.90 per year
Functionality
13
Review
Compare
TeamViewer
ITQlick rating
4.6/5
Score
92/100
Pricing
6/10
License pricing
$23.90 per month
Functionality
15
Facetime
ITQlick rating
4.2/5
Score
90/100
Pricing
2/10
License pricing
Has a free version
Functionality
3
RealPresence
ITQlick rating
3.9/5
Score
88/100
Pricing
5/10
License pricing
$89 per license
Functionality
3
Ubiq
ITQlick rating
4.5/5
Score
87/100
Pricing
5/10
License pricing
$29 per month
Functionality
4
Review
Compare
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.