Compare ThermoGRID and Smart Service - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - ThermoGRID or Smart Service?

Smart Service is more expensive to implement (TCO) than ThermoGRID, and ThermoGRID is rated higher (91/100) than Smart Service (89/100). Smart Service offers users more features (8) than ThermoGRID (5).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ThermoGRID Vs. My Service Depot

ThermoGRID: For more than 10 years, our firm has been delivering on our promise to provide unique programs to maximize efficiency and productivity. We pride ourselves on never delivering anything less than perfection to our clients. Our award-winning designers bring passion and enthusiasm to every project. From small to large companies, we have you covered....

My Service Depot: My Service Depot was founded by technology visionary Wayne “Skip” Stringfield with the goal of creating software people love to use. It is this philosophy that drives not only the software development process, but also the approach to customer support and training. My Service Depot's products include Smart Service™| QuickBooks Scheduling Softwar...

Who is more expensive? ThermoGRID or Smart Service?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ThermoGRID and Smart Service.

ThermoGRID accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ThermoGRID is rated 4, which is lower than the average cost of Field Service software. Smart Service price starts at $1599.99 per license , When comparing Smart Service to its competitors, the software is rated 6 - similar to the average Field Service software cost.

Bottom line: Smart Service is more expensive than ThermoGRID.

Which software includes more/better features?

We've compared ThermoGRID Vs. Smart Service based on some of the most important and required Field Service features.

ThermoGRID: Data Import/Export, Billing & Invoicing, Employee Scheduling, Scheduling, Inventory Management.

Smart Service: Mobile Access, Billing & Invoicing, Customer Database, Customer Relationship Management, Construction.

Target customer size

Typical customers of this software are companies in the HVAC industry, including satellite, radon, fireplace, roofing, electrical, and plumbing contractors. Owing to its nature and comprehensiveness, Smart ServiceTM is ideal for medium and large sized enterprises.