Shlomi Lavi /
Nov 11, 2022
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Bottom Line: Which is Better - Tigerlily or Cisco WebEx Support Center?
Cisco WebEx Support Center is more expensive to implement (TCO) than Tigerlily, and Cisco WebEx Support Center is rated higher (85/100) than Tigerlily (51/100). Both tools offer the same amount of features.
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tigerlily Vs. WebEx
Tigerlily: A social marketing platform used by more than 80 iconic brands across more than 60 countries. We help fortune 1000 companies managing and optimizing their social strategies with a collaborative, scalable and performance-driven enterprise software featured in Mashable, The Financial Times and Techcrunch. Each social application is designed with care...
WebEx: Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise.
We help your ideas get better by letting you collaborate with the people you need easily! WebEx let's you share your desktop, your app or your file real-time, while you meet with other on the phone or via VoI...
Who is more expensive? Tigerlily or Cisco WebEx Support Center?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Tigerlily and Cisco WebEx Support Center.
Tigerlily price starts at $315 per user/month , On a scale between 1 to 10 Tigerlily is rated 4, which is lower than the average cost of Customer Service software. Cisco WebEx Support Center price starts at $13.50 per user/month , When comparing Cisco WebEx Support Center to its competitors, the software is rated 6 - similar to the average Customer Service software cost.
Bottom line: Cisco WebEx Support Center is more expensive than Tigerlily.
Which software includes more/better features?
We've compared Tigerlily Vs. Cisco WebEx Support Center based on some of the most important and required Customer Service features.
Tigerlily: Data Import/Export, Basic Reports, Online Customer Support.
Cisco WebEx Support Center: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software include businesses of all sizes. and Cisco WebEx Support Center's target customer size include: Medium and large size businesses.