starts at $1,000 per license
USAN IVR is a Cloud-based Call Center Software that enables its users to set up an omnichannel IVR system to bolster customer service experience.
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USAN IVR is more expensive to implement (TCO) than Aspect Zipwire, and USAN IVR is rated higher (89/100) than Aspect Zipwire (83/100). USAN IVR offers users more features (3) than Aspect Zipwire (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...
Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for USAN IVR and Aspect Zipwire.
USAN IVR price starts at $1,000 per license , On a scale between 1 to 10 USAN IVR is rated 6, which is similar to the average cost of Call Center software. Aspect Zipwire accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 USAN IVR is rated 6, which is similar to the average cost of Call Center software.
Bottom line: USAN IVR is more expensive than Aspect Zipwire.
We've compared USAN IVR Vs. Aspect Zipwire based on some of the most important and required Call Center features.
USAN IVR: Data Import/Export, Basic Reports, Online Customer Support.
Aspect Zipwire: We are still working to collect the list of features for Aspect Zipwire.
USAN IVR's typical customers include: Small business, Large business, The software is a viable product for small and medium businesses as well as large enterprises.
starts at $1,000 per license
USAN IVR is a Cloud-based Call Center Software that enables its users to set up an omnichannel IVR system to bolster customer service experience.
Compare Pricing
Zipwire is a customer relationship management solution for businesses of all sizes. It offers inbound and out-bound support capabilities along with real time analytics and integration capabilities. The ...
Compare PricingITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> USAN IVR review |
Company: | USAN INC |
Pricing: | starts at $1,000 per license |
Typical customers: | Small business, Large business |
Platforms: | Desktop, Cloud |
Links: | USAN IVR review, USAN IVR pricing, USAN IVR alternatives |
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Aspect Zipwire review |
Company: | Aspect Software, Inc |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Aspect Zipwire review, Aspect Zipwire pricing, Aspect Zipwire alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.