Compare USAN Predictive Dialer and Grasshopper - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - USAN Predictive Dialer or Grasshopper?

USAN Predictive Dialer is more expensive to implement (TCO) than Grasshopper, and Grasshopper is rated higher (85/100) than USAN Predictive Dialer (75/100). USAN Predictive Dialer offers users more features (5) than Grasshopper (3).

Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

USAN INC Vs. Grasshopper Inc.

USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

Who is more expensive? USAN Predictive Dialer or Grasshopper?

The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for USAN Predictive Dialer and Grasshopper.

USAN Predictive Dialer price starts at $34.95 per license , On a scale between 1 to 10 USAN Predictive Dialer is rated 6, which is similar to the average cost of Auto Dialer / Predictive Dialer software. Grasshopper price starts at $26 per month , When comparing Grasshopper to its competitors, the software is rated 4 - lower than the average Auto Dialer / Predictive Dialer software cost.

Bottom line: USAN Predictive Dialer is more expensive than Grasshopper.

Which software includes more/better features?

We've compared USAN Predictive Dialer Vs. Grasshopper based on some of the most important and required Auto Dialer / Predictive Dialer features.

USAN Predictive Dialer: Auto Dialer, CRM with Call Center, CTI (Computer Telephony Integration), Inbound Call Center, Virtual Call Center Support.

Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

USAN extends help to organisation of any kind across various industries. Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases.