Shlomi Lavi /
May 19, 2022
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Bottom Line: Which is Better - USAN Predictive Dialer or Virtual PBX?
USAN Predictive Dialer is more expensive to implement (TCO) than Virtual PBX, and USAN Predictive Dialer is rated higher (75/100) than Virtual PBX (62/100). USAN Predictive Dialer offers users more features (5) than Virtual PBX (3).
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
USAN INC Vs. Callture
USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...
Callture : In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program. They met during one of the work terms as they shared the same employer.
While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together. The intention was to find developers overseas...
Who is more expensive? USAN Predictive Dialer or Virtual PBX?
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for USAN Predictive Dialer and Virtual PBX.
USAN Predictive Dialer price starts at $34.95 per license , On a scale between 1 to 10 USAN Predictive Dialer is rated 6, which is similar to the average cost of Auto Dialer / Predictive Dialer software. Virtual PBX price starts at $19 per user/month , When comparing Virtual PBX to its competitors, the software is rated 2 - much lower than the average Auto Dialer / Predictive Dialer software cost.
Bottom line: USAN Predictive Dialer is more expensive than Virtual PBX.
Which software includes more/better features?
We've compared USAN Predictive Dialer Vs. Virtual PBX based on some of the most important and required Auto Dialer / Predictive Dialer features.
USAN Predictive Dialer: Auto Dialer, CRM with Call Center, CTI (Computer Telephony Integration), Inbound Call Center, Virtual Call Center Support.
Virtual PBX: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
USAN extends help to organisation of any kind across various industries. and Virtual PBX's target customer size include: Start up, Small business, Medium business, Large business.