Shlomi Lavi /
May 19, 2022
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Bottom Line: Which is Better - Virtual PBX or USAN Predictive Dialer?
USAN Predictive Dialer is more expensive to implement (TCO) than Virtual PBX, and USAN Predictive Dialer is rated higher (75/100) than Virtual PBX (62/100). USAN Predictive Dialer offers users more features (5) than Virtual PBX (3).
Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Callture Vs. USAN INC
Callture : In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program. They met during one of the work terms as they shared the same employer.
While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together. The intention was to find developers overseas...
USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...
Who is more expensive? Virtual PBX or USAN Predictive Dialer?
The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Virtual PBX and USAN Predictive Dialer.
Virtual PBX price starts at $19 per user/month , On a scale between 1 to 10 Virtual PBX is rated 2, which is much lower than the average cost of Communications software. USAN Predictive Dialer price starts at $34.95 per license , When comparing USAN Predictive Dialer to its competitors, the software is rated 6 - similar to the average Communications software cost.
Bottom line: USAN Predictive Dialer is more expensive than Virtual PBX.
Which software includes more/better features?
We've compared Virtual PBX Vs. USAN Predictive Dialer based on some of the most important and required Communications features.
Virtual PBX: Data Import/Export, Basic Reports, Online Customer Support.
USAN Predictive Dialer: Auto Dialer, CRM with Call Center, CTI (Computer Telephony Integration), Inbound Call Center, Virtual Call Center Support.
Target customer size
Virtual PBX's typical customers include: Start up, Small business, Medium business, Large business, USAN extends help to organisation of any kind across various industries.