Compare UserIQ and Natero - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - UserIQ or Natero?

UserIQ is more expensive to implement (TCO) than Natero, and Natero is rated higher (62/100) than UserIQ (54/100).

Looking for the right Customer Success solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

UserIQ Vs. Natero

UserIQ: UserIQ is an Atlanta based company built with one thing in mind — intelligent engagement. In fact, we’re on a mission to build the most intelligent, most automated, and most effective in-app data engine and engagement tool ever known to man. With UserIQ, you can track, understand and engage your web and mobile users in real time, in-application. A...

Natero: Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value. We built Natero because we believe that Customer Success...

Who is more expensive? UserIQ or Natero?

The real total cost of ownership (TCO) of Customer Success software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for UserIQ and Natero.

UserIQ accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 UserIQ is rated 6, which is similar to the average cost of Customer Success software. Natero price starts at $240 per month , When comparing Natero to its competitors, the software is rated 6 - similar to the average Customer Success software cost.

Bottom line: UserIQ cost is around the same cost of Natero.

Which software includes more/better features?

We've compared UserIQ Vs. Natero based on some of the most important and required Customer Success features.

UserIQ: We are still working to collect the list of features for UserIQ.

Natero: We are still working to collect the list of features for Natero.

Target customer size

UserIQ's typical customers include: Small, medium and large size businesses, and Natero's target customer size include: Start up, Small business.