Compare Natero and UserIQ - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Natero or UserIQ?

UserIQ is more expensive to implement (TCO) than Natero, and Natero is rated higher (62/100) than UserIQ (54/100).

Looking for the right Customer Success solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Natero Vs. UserIQ

Natero: Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value. We built Natero because we believe that Customer Success...

UserIQ: UserIQ is an Atlanta based company built with one thing in mind — intelligent engagement. In fact, we’re on a mission to build the most intelligent, most automated, and most effective in-app data engine and engagement tool ever known to man. With UserIQ, you can track, understand and engage your web and mobile users in real time, in-application. A...

Who is more expensive? Natero or UserIQ?

The real total cost of ownership (TCO) of Customer Success software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Natero and UserIQ.

Natero price starts at $240 per month , On a scale between 1 to 10 Natero is rated 6, which is similar to the average cost of Customer Success software. UserIQ accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Natero is rated 6, which is similar to the average cost of Customer Success software.

Bottom line: Natero cost is around the same cost of UserIQ.

Which software includes more/better features?

We've compared Natero Vs. UserIQ based on some of the most important and required Customer Success features.

Natero: We are still working to collect the list of features for Natero.

UserIQ: We are still working to collect the list of features for UserIQ.

Target customer size

Natero's typical customers include: Start up, Small business, and UserIQ's target customer size include: Small, medium and large size businesses.