Compare VanillaSoft and LiveVox Predictive Dialer - Sep 2022

Shlomi Lavi

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Bottom Line: Which is Better - VanillaSoft or LiveVox Predictive Dialer?

LiveVox Predictive Dialer is more expensive to implement (TCO) than VanillaSoft, and LiveVox Predictive Dialer is rated higher (87/100) than VanillaSoft (80/100). Both tools offer the same amount of features.

Looking for the right Sales Forecasting solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

VanillaSoft Vs. LiveVox

VanillaSoft: Whether you're a small business or a large enterprise, your inside sales group is an integral part of your revenue stream. If you are a call center, then productivity and quality are essential features of success. VanillaSoft's hosted, Web-based applications offer an affordable and easy-to-use solution for making the most of your outbound callin...

LiveVox : LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated hosted predictive dialer, ACD, IVR, call recording and business analytics suite. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls. LiveVox is headquartered in San Fr...

Who is more expensive? VanillaSoft or LiveVox Predictive Dialer?

The real total cost of ownership (TCO) of Sales Forecasting software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VanillaSoft and LiveVox Predictive Dialer.

VanillaSoft price starts at $80 per month , On a scale between 1 to 10 VanillaSoft is rated 4, which is lower than the average cost of Sales Forecasting software. LiveVox Predictive Dialer price starts at $2,500 per month , When comparing LiveVox Predictive Dialer to its competitors, the software is rated 6 - similar to the average Sales Forecasting software cost.

Bottom line: LiveVox Predictive Dialer is more expensive than VanillaSoft.

Which software includes more/better features?

We've compared VanillaSoft Vs. LiveVox Predictive Dialer based on some of the most important and required Sales Forecasting features.

VanillaSoft: Data Import/Export, Basic Reports, Online Customer Support.

LiveVox Predictive Dialer: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

VanillaSoft is suitable for a wide range of industries including insurance, banking and finance, education, manufacturing, mortgage, telemarketing, media and communications and nonprofit. and LiveVox Predictive Dialer's target customer size include: Small, medium and large size businesses.