Compare Viber and RingCentral Phone - Jul 2022

Shlomi LaviShlomi Lavi / Jul 05, 2022

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Bottom Line: Which is Better - Viber or RingCentral Phone?

Viber is more expensive to implement (TCO) than RingCentral Phone, and RingCentral Phone is rated higher (93/100) than Viber (82/100). RingCentral Phone offers users more features (15) than Viber (3). There is a clear winner in this case and it is RingCentral Phone!

Looking for the right Online Community solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Viber Vs. RingCentral

Viber : Viber lets everyone in the world connect. Freely! Millions of Viber users call, text, and send photos to each other, worldwide- for free! Viber calls are in HD quality and often offer better sound quality than regular carrier networks. We are free and do not accept advertising. We are committed to constant innovation and to keep bringing you new fe...

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Who is more expensive? Viber or RingCentral Phone?

The real total cost of ownership (TCO) of Online Community software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Viber and RingCentral Phone.

Viber accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Viber is rated 4, which is lower than the average cost of Online Community software. RingCentral Phone price starts at $19.99 per user/month , When comparing RingCentral Phone to its competitors, the software is rated 4 - lower than the average Online Community software cost.

Bottom line: Viber cost is around the same cost of RingCentral Phone.

Which software includes more/better features?

We've compared Viber Vs. RingCentral Phone based on some of the most important and required Online Community features.

Viber: Data Import/Export, Basic Reports, Online Customer Support.

RingCentral Phone: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).

Target customer size

Customers of the software include individual as well as commercial users, although most of the times it is used by individual users on their smartphones and tablets where it is available in the form of app. RingCentral Professional is specifically designed to help individuals who are always on-the-go.



Viber

ITQlick rating
(4.7/5)

Viber is a voice-over-internet instant messaging protocol for personal and commercial use. It offers cross-platform support and exchange of image, video and audio files. The software was designed and la...

Categories: , Webinar.

RingCentral Phone

ITQlick rating
(4.2/5)

starts at $19.99 per user/month

RingCentral Professional is a cloud-based phone & call management system designed to serve businesses on the go. The platform helps the users to get directory listings, local business phone numbers that are tol...

Categories: Internet Fax, VoIP, Conference Calling, Auto Attendant, Business Phone Systems.

Compare specifications

Compare features

Viber: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

RingCentral Phone: 15 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial
Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Viber
ITQlick rating
4.7/5
Score
82/100
Pricing
5/10
License pricing
Pricing not available
Functionality
5
Review
Compare
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Vanilla
ITQlick rating
4.4/5
Score
83/100
Pricing
10/10
License pricing
$99 per month
Functionality
5
Zoho Con...
ITQlick rating
4.5/5
Score
82/100
Pricing
2/10
License pricing
$1 per user/month
Functionality
8
AnswerCart
ITQlick rating
2.8/5
Score
81/100
Pricing
10/10
License pricing
$100 per month
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.