Compare VSLogger and nextiva app - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - VSLogger or nextiva app?

nextiva app is more expensive to implement (TCO) than VSLogger, and nextiva app is rated higher (99/100) than VSLogger (62/100). nextiva app offers users more features (16) than VSLogger (5).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Versadial Solutions Vs. Nextiva

Versadial Solutions: Versadial Solutions has a worldwide customer base, servicing clients in government, manufacturing, telecommunications, call centers, public safety, financial services and many other industries. Versadial Solutions prides itself on our ability to offer cost saving and affordable call recording software to multiple industries.

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? VSLogger or Nextiva Hosted Call Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VSLogger and Nextiva Hosted Call Center.

VSLogger price starts at $960 per license , On a scale between 1 to 10 VSLogger is rated 2, which is much lower than the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: VSLogger cost is around the same cost of Nextiva Hosted Call Center.

Which software includes more/better features?

We've compared VSLogger Vs. nextiva app based on some of the most important and required Call Center features.

VSLogger: Basic Reports, Data Import/Export, Online Customer Support, Call Recording, Call Center.

Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Nextiva is ideal for little firms and also large call facilities.