VSLogger Review - why 4.5 stars?

VSLogger Review
ITQlick Score: 62/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Call Center -> VSLogger review
Ranking:Ranked 150 out of 240 Call Center systems
Company: Versadial Solutions
Pricing: starts at $960 per license
Typical customers: Small businesses and start ups
Platforms: Desktop
Links: VSLogger pricing, VSLogger alternatives
Shlomi LaviShlomi Lavi / updated: May 27, 2022

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What is VSLogger?

VSLogger is a call recording software solution for businesses of all sizes. It facilitates simultaneous recording from multiple lines and offers call capturing and retrieval, among other services. The software was designed and launched by Versadial Solutions headquartered in California, United States.

Who is it best for?

Customers of the software include small and medium businesses as well as large enterprises. Major industries and domains where it can be used include automation and manufacturing, government, public safety, financial services, healthcare and hospitality, telecom, and others. Mississippi Highway Patrol is among the notable clients of the software.

Main features and functionalities

The software offers recording for all inbound and out-bound calls with a support for a wide range of phone recording boards. Audio and other call details can be recorded from analog, radio, VoIP, proprietary digital PBX, and other lines. Details from multiple lines can be recorded at the same time with the facility of storing 148,000 hours of audio recordings in the 800GB drive.

VSLogger facilitates call capturing from specific channels and also ensures regulatory compliance. Recording are archived at a centralized location which can be accessed from anywhere. Other important features include per channel licensing and access control to the recording on a granular level.

What is the actual cost?

The cost of license starts at $960 per license. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for VSLogger. You can also find here pricing information from VSLogger's website.

How it stacks up?

Access a head to head analysis of VSLogger vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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VSLogger
ITQlick rating
4.5/5
Score
62/100
Pricing
2/10
License pricing
$960 per license
Functionality
12
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nextiva ...
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99/100
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3.6/10
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$11.95 per user/month
Functionality
20
8x8 Cont...
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3.9/5
Score
93/100
Pricing
2.2/10
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$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Frequently Asked Questions (FAQs)

Is it the best Call Center system?

VSLogger is ranked 150 out of 240 software in their category (Call Center systems).

How they are rated on ITQlick?

The rating of VSLogger is 4.5 stars out of 5 and the total score is 62 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, VSLogger makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently VSLogger can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between VSLogger and alternatives?

The most popular alternatives to VSLogger in 2024: nextiva app, 8x8 Contact Center, CenterWare Inbound, zendesk talk, USAN IVR. Access the complete competitors analysis here - VSLogger VS Call Center Software alternatives.

List of categories

Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
Call Center
Call Center Workforce Management
Call Tracking

List of features

Basic Reports
Data Import/Export
Online Customer Support
Call Recording
Call Center

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.