Compare vtiger CRM and SAP CRM: Web Channel - Jan 2023

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - vtiger CRM or SAP CRM: Web Channel?

SAP CRM: Web Channel is more expensive to implement (TCO) than vtiger CRM, and vtiger CRM is rated higher (80/100) than SAP CRM: Web Channel (57/100). vtiger CRM offers users more features (4) than SAP CRM: Web Channel (2). There is a clear winner in this case and it is vtiger CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

vtiger Vs. SAP

vtiger: Founded in 2004 with offices in Sunnyvale, CA and Bangalore, IN; vtiger is a CRM software enterprise with a mission to build and deliver the most open, easiest to use, most customizable, and most accessible CRM solutions for small and medium enterprises. To date vtiger CRM On Demand and Open Source are used by hundreds of thousands of organizations...

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? vtiger CRM or SAP CRM: Web Channel?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for vtiger CRM and SAP CRM: Web Channel.

vtiger CRM price starts at $20 per user/month , On a scale between 1 to 10 vtiger CRM is rated 2, which is much lower than the average cost of CRM software. SAP CRM: Web Channel accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 vtiger CRM is rated 2, which is much lower than the average cost of CRM software.

Bottom line: SAP CRM: Web Channel is more expensive than vtiger CRM.

Which software includes more/better features?

We've compared vtiger CRM Vs. SAP CRM: Web Channel based on some of the most important and required CRM features.

vtiger CRM: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

SAP CRM: Web Channel: Customer Service, Collaboration Center .

Target customer size

vtiger CRM's typical customers include: SMBs, and SAP CRM: Web Channel's target customer size include: Start up, Small business, Medium business, Large business.