Compare WebQA and CRD - Sep 2022

Shlomi Lavi

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Bottom Line: Which is Better - WebQA or CRD?

CRD is more expensive to implement (TCO) than WebQA, and CRD is rated higher (80/100) than WebQA (77/100).

Looking for the right Workflow Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

WebQA Vs. ChristianSteven Software

WebQA: Founded in late 2000, WebQA identified customer service as an area of operational improvement for businesses, universities, and governments (GovQA) and subsequently started to develop technologies to automate this area – initially through piloting with large-scale organizations. In mid 2007, WebQA launched its platform and invested substantially...

ChristianSteven Software: in September 2002, Christian Ofori-Boateng and Steven Amani founded ChristianSteven Software Ltd. to bring their Crystal Reports scheduling and business automation software to market. Since that time, ChristianSteven Software has extended support to include Microsoft Access and SQL Server.

Who is more expensive? WebQA or CRD?

The real total cost of ownership (TCO) of Workflow Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WebQA and CRD.

WebQA accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 WebQA is rated 2, which is much lower than the average cost of Workflow Management software. CRD price starts at $7,995 per user/year , When comparing CRD to its competitors, the software is rated 6 - similar to the average Workflow Management software cost.

Bottom line: CRD is more expensive than WebQA.

Which software includes more/better features?

We've compared WebQA Vs. CRD based on some of the most important and required Workflow Management features.

WebQA: We are still working to collect the list of features for WebQA.

CRD: We are still working to collect the list of features for CRD.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. The general users of CRD are the business people that have small (having 10 – 100 employees) and/or medium-sized (having 100 – 1,000 employees) businesses that make use of the benefits from the services of IT, web and data hosting and other information related service sector, mainly in the field of business process management and business workflow.