Compare WhatsApp and GoldMine Voice - Mar 2022

Shlomi LaviShlomi Lavi / Mar 14, 2022

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Bottom Line: Which is Better - WhatsApp or GoldMine Voice?

GoldMine Voice is more expensive to implement (TCO) than WhatsApp, and WhatsApp is rated higher (91/100) than GoldMine Voice (78/100). GoldMine Voice offers users more features (5) than WhatsApp (3).

Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

WhatsApp Vs. GoldMine

WhatsApp: WhatsApp Inc. is an early stage technology startup founded in the heart of Silicon Valley. What does the name mean you ask? Well, WhatsApp is a pun on What's Up in case you didn't get it yet:)Because we want to build a better SMS alternative. Because we believe we can. Because someday very soon everybody will have a Smartphone.WhatsApp was founded ...

GoldMine: Headquartered in Milpitas, CA., USA, GoldMine is a division of FrontRange Solutions. GoldMine is a leading provider of mobile relationship management solutions for small businesses worldwide. Over 1 million users have selected GoldMine to help them manage over 1 billion relationships. GoldMine has been selected by businesses in more than 80 vertica...

Who is more expensive? WhatsApp or GoldMine Voice?

The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WhatsApp and GoldMine Voice.

WhatsApp accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 WhatsApp is rated 2, which is much lower than the average cost of Communications software. GoldMine Voice price starts at $65 per user/month , When comparing GoldMine Voice to its competitors, the software is rated 6 - similar to the average Communications software cost.

Bottom line: GoldMine Voice is more expensive than WhatsApp.

Which software includes more/better features?

We've compared WhatsApp Vs. GoldMine Voice based on some of the most important and required Communications features.

WhatsApp: Data Import/Export, Basic Reports, Online Customer Support.

GoldMine Voice: Auto Dialer, CRM with Call Center, CTI (Computer Telephony Integration), Speed-Dial, Voice & Data Integration.

Target customer size

Customers of the software include individual mobile users as well as businesses. GoldMine Voice designs solutions for your sales and support teams to leverage the customer calling experience into a revenue generating stream for the company.



WhatsApp

ITQlick rating
(3.9/5)

WhatsApp is a simple and real time messaging app for personal and commercial use. It also allows the sharing of images and videos and offers support for all major operating system. It was designed and la...

Categories: Mobile.

GoldMine Voice

ITQlick rating
(3.7/5)

starts at $65 per user/month

GoldMine provides voice management solutions that allow you to integrate various communication tools with your client information to drive revenue growth. GoldMine Voice does this by providing an IP telephony s...

Categories: Call Center, Communications, Webinar.

Compare specifications

Compare features

WhatsApp: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

GoldMine Voice: 5 Features

Auto Dialer
CRM with Call Center
CTI (Computer Telephony Integration)
Speed-Dial
Voice & Data Integration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
WhatsApp
ITQlick rating
3.9/5
Score
91/100
Pricing
3/10
License pricing
Pricing not available
Functionality
4
Compare
GoldMine...
ITQlick rating
3.7/5
Score
78/100
Pricing
6/10
License pricing
$65 per user/month
Functionality
8
Cellcryp...
ITQlick rating
3.7/5
Score
90/100
Pricing
3.2/10
License pricing
$1,600 per year
Functionality
5
LifeSize...
ITQlick rating
3.6/5
Score
86/100
Pricing
3.4/10
License pricing
$14.95 per host/month
Functionality
5
CARES™
ITQlick rating
2.8/5
Score
82/100
Pricing
9.2/10
License pricing
$2499.95 per license
Functionality
13

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.