Shlomi Lavi / Nov 12, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
WhosOn is more expensive to implement (TCO) than inContact CXone, and WhosOn is rated higher (90/100) than inContact CXone (64/100). Both tools offer the same amount of features.
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
Brand Embassy: Brand Embassy is a next-level customer service platform. It’s like a call centre, but on social media. Recently awarded by Red Herring Europe 2013 for the most innovative companies. Used by Vodafone, Telefonica O2, T-Mobile, KIA, Air bank, ING and others. The company's vision is to become a global industry expert on Social Care & Customer Experi...
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WhosOn and Brand Embassy.
WhosOn price starts at $33 per user/month , On a scale between 1 to 10 WhosOn is rated 4, which is lower than the average cost of Chat software. Brand Embassy price starts at $70 per user/month , When comparing Brand Embassy to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: WhosOn is more expensive than Brand Embassy.
We've compared WhosOn Vs. inContact CXone based on some of the most important and required Chat features.
WhosOn: Data Import/Export, Basic Reports, Online Customer Support.
Brand Embassy: Data Import/Export, Basic Reports, Online Customer Support.
WhosOn's typical customers include: Small, medium and large size businesses, inContact CXone is suitable for a wide range of industries including telecom, financial, retail, online shopping and high tech.
starts at $33 per user/month
WhosOn is a growing cloud-based Website analysis software, it is designed to support small, medium and large size business. WhosOn received a rating of 4.1 from ITQlick team. The software cost is considered aff...
Compare Pricingstarts at $70 per user/month
Brand Embassy is a social media customer care software that can help users to comment and respond on the major social networks from one single solution. Users can track any mention of their products in both soc...
Compare Pricing| ITQlick Score: | 90/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 4/10 - average cost |
| Category: | Chat -> WhosOn review |
| Company: | Parker Software |
| Pricing: | starts at $33 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | WhosOn review, WhosOn pricing, WhosOn alternatives |
| ITQlick Score: | 64/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Chat -> inContact CXone review |
| Company: | Brand Embassy |
| Pricing: | starts at $70 per user/month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop, Mobile |
| Links: | inContact CXone review, inContact CXone pricing, inContact CXone alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.