Shlomi Lavi /
Feb 01, 2023
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Bottom Line: Which is Better - WhosOn or HelpOnClick live chat?
WhosOn is more expensive to implement (TCO) than HelpOnClick live chat, and WhosOn is rated higher (90/100) than HelpOnClick live chat (79/100). Both tools offer the same amount of features.
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Parker Software Vs. Onclick Solutions Ltd
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
Onclick Solutions Ltd: OnClick Solutions Ltd, an Israeli company was founded in 2004 by Neran Ashkenazi.
Their mission is to provide software solutions for small and midsize businesses. They believe software should be simple, helping people to complete their work without getting in the way. Complex forms, confusing user-interfaces and hundreds of options have no place ...
Who is more expensive? WhosOn or HelpOnClick live chat?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WhosOn and HelpOnClick live chat.
WhosOn price starts at $33 per user/month , On a scale between 1 to 10 WhosOn is rated 4, which is lower than the average cost of Chat software. HelpOnClick live chat price starts at $12.99 per agent/month , When comparing HelpOnClick live chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: WhosOn is more expensive than HelpOnClick live chat.
Which software includes more/better features?
We've compared WhosOn Vs. HelpOnClick live chat based on some of the most important and required Chat features.
WhosOn: Data Import/Export, Basic Reports, Online Customer Support.
HelpOnClick live chat: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
WhosOn's typical customers include: Small, medium and large size businesses, The software is mainly intended for small and medium businesses with diverse industrial
backgrounds.