Shlomi Lavi /
Oct 31, 2022
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Bottom Line: Which is Better - WhosOn or LivePerson?
WhosOn is more expensive to implement (TCO) than LivePerson, and WhosOn is rated higher (90/100) than LivePerson (75/100). WhosOn offers users more features (3) than LivePerson (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Parker Software Vs. LivePerson
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
LivePerson: LivePerson is the market leader in real-time intelligent customer engagement. Our mission is to help companies create deeper connections with their customers, and our investment in real-time analytics, metrics and a world-class hosted platform makes this possible at scale. From the largest global enterprises to one-person businesses, our 8,500 cust...
Who is more expensive? WhosOn or LiveEngage?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for WhosOn and LiveEngage.
WhosOn price starts at $33 per user/month , On a scale between 1 to 10 WhosOn is rated 4, which is lower than the average cost of Chat software. LiveEngage accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 WhosOn is rated 4, which is lower than the average cost of Chat software.
Bottom line: WhosOn is more expensive than LiveEngage.
Which software includes more/better features?
We've compared WhosOn Vs. LivePerson based on some of the most important and required Chat features.
WhosOn: Data Import/Export, Basic Reports, Online Customer Support.
LiveEngage: We are still working to collect the list of features for LiveEngage.
Target customer size
WhosOn's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a wide range of types.