Shlomi Lavi /
Jun 10, 2022
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Bottom Line: Which is Better - X5 Cloud Contact Center or Nectar Desk?
X5 Cloud Contact Center is more expensive to implement (TCO) than Nectar Desk, and X5 Cloud Contact Center is rated higher (84/100) than Nectar Desk (76/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
YTel Vs. Nectar Desk Inc.
YTel: YTel is a software company with a passion to help businesses better communicate with leads, prospects and customers. We geek out over the challenges of telecom and deliver best in class communications solutions. Over the years we’ve been able to provide businesses cost effective solutions that power modern communications through phone, text message...
Nectar Desk Inc.: Welcome to Nectar Desk's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruption in service, a note will be posted here.
Who is more expensive? X5 Cloud Contact Center or Nectar Desk?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for X5 Cloud Contact Center and Nectar Desk.
X5 Cloud Contact Center price starts at $25 per user/month , On a scale between 1 to 10 X5 Cloud Contact Center is rated 4, which is lower than the average cost of Call Center software. Nectar Desk price starts at $50 per month , When comparing Nectar Desk to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: X5 Cloud Contact Center is more expensive than Nectar Desk.
Which software includes more/better features?
We've compared X5 Cloud Contact Center Vs. Nectar Desk based on some of the most important and required Call Center features.
X5 Cloud Contact Center: We are still working to collect the list of features for X5 Cloud Contact Center.
Nectar Desk: We are still working to collect the list of features for Nectar Desk.
Target customer size
X5 Cloud Contact Center's typical customers include: SMBs, Most of the customers of Nectar Desk are individuals who are engaging with small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of tools offered from IT, data and web hosting and information-related services sector, mainly with the contact center management.