Compare ReadyMode and CC-One - Dec 2022
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Bottom Line: Which is Better - ReadyMode or CC-One?
CC-One is more expensive to implement (TCO) than ReadyMode, and ReadyMode is rated higher (87/100) than CC-One (83/100). Both tools offer the same amount of features.
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
XenCALL Vs. BroadSoft
XenCALL: Xen Call has twenty years of experience in call center tool development and telecommunications, as well as a 25 combined years at the executive level, in call center administration, training, management consultation.
BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...
Who is more expensive? ReadyMode or CC-One?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ReadyMode and CC-One.
ReadyMode price starts at $125 per license/month , On a scale between 1 to 10 XenCALL Predictive Dialer is rated 6, which is similar to the average cost of Call Center software. CC-One price starts at $359.88 per year , When comparing CC-One to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: ReadyMode cost is around the same cost of CC-One.
Which software includes more/better features?
We've compared ReadyMode Vs. CC-One based on some of the most important and required Call Center features.
ReadyMode: Blended Call Center, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
CC-One: ACD (Automatic Call Distribution), Blended Call Center, Call Recording, IVR (Interactive Voice Response), Call Center.
Target customer size
ReadyMode is ideal for small contact centers (1-49 agents or employees) and medium-sized contact centers and organizations (50-99 agents or employees). and CC-One's target customer size include: Small, medium and large size businesses.
CC-One
starts at $359.88 per year
CC-One is a SaaS-based call center software that enables contact center administrators to manage omnichannel customer voice, email, and chat interactions and maintain collaboration between back-office personnel...
Compare PricingCompare specifications
ReadyMode Specifications
ITQlick Score: | 87/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> ReadyMode review |
Company: | XenCALL |
Pricing: | starts at $125 per license/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | ReadyMode review, ReadyMode pricing, ReadyMode alternatives |
CC-One Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> CC-One review |
Company: | BroadSoft |
Pricing: | starts at $359.88 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | CC-One review, CC-One pricing, CC-One alternatives |
Compare features
ReadyMode: 5 Features
CC-One: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.