Compare nextiva app vs XenCALL Predictive Dialer

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
XenCALL
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
87/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
TouchStar
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Winleads
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.2/10
License pricing license pricing (if provided by the software vendor)
$495 per license
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
CenterWare
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
9
Fit small business
Fit medium business
Fit large business
Software review

nextiva app Vs. XenCALL Predictive Dialer: Which is better?

Shlomi Lavi / Nov 21, 2019

Looking for the right Call Center solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

XenCALL: Xen Call has twenty years of experience in call center tool development and telecommunications, as well as a 25 combined years at the executive level, in call center administration, training, management consultation.

Pricing/cost comparison

The real cost of Call Center software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for nextiva app TCO and XenCALL Predictive Dialer total cost to help with the total cost of ownership calculation.

nextiva app price Starting from $19.95 per user/month , on a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. XenCALL Predictive Dialer accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software.

Bottom line:XenCALL Predictive Dialer is more expensive than nextiva app.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared nextiva app Vs. XenCALL Predictive Dialer based on some of the most important and required Call Center features.
nextiva app: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base, ..
XenCALL Predictive Dialer list of features include the following: Blended Call Center, Call Recording, Inbound Call Center, Outbound Call Center, Call Center, .

Target customer size

Nextiva is ideal for small companies and large call centers. XenCALL’s predictive dialer CRM is ideal for small contact centers (1-49 agents or employees) and medium-sized contact centers and organizations (50-99 agents or employees).

nextiva app

ITQlick rating
(4.5/5)

Starting from $19.95 per user/month

Nextiva is a cloud-based business phone system offered to companies. It can be integrated with various CRM applications. It offers two different packages for differently sized organizations. Using its powerful ...

Categories: Call Center, CRM, Self-Service Portal, Marketing Automation.

XenCALL Predictive Dialer

ITQlick rating
(4/5)

XenCALL Predictive Dialer is a cloud-based call center that is suitable for operations in businesses of all sizes from small-sized businesses, to large enterprises across numerous industries.

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling.

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nextiva app Specifications

Name: nextiva app
Company: Nextiva
Address Arizona, United States
Platforms: Desktop, Mobile, Cloud

XenCALL Predictive Dialer Specifications

Name: XenCALL Predictive Dialer
Company: XenCALL
Address 2200-1050 W. Pender St. Vancouver, B.C. V6E 3S7 Canada
Website:https://www.xencall.com/
Platforms: Desktop, Mobile, Cloud

Compare features

nextiva app: 8 Features

Call Center Management
Campaign Dashboard
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base

XenCALL Predictive Dialer: 5 Features

Blended Call Center
Call Recording
Inbound Call Center
Outbound Call Center
Call Center