Compare zendesk and Click2Coach - Aug 2022
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Bottom Line: Which is Better - zendesk or Click2Coach?
Click2Coach is more expensive to implement (TCO) than zendesk, and zendesk is rated higher (90/100) than Click2Coach (62/100). zendesk offers users more features (11) than Click2Coach (0). There is a clear winner in this case and it is zendesk!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zendesk Vs. InVision
Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
InVision: INVISION IS A CREATIVE COLLABORATION PLATFORM FOR DIGITAL DESIGN TEAMSInVision is a platform that enables companies of all sizes to discover the power of design-driven product development and speak a common design language among both business and design teams. Built to foster good communication and agile iterations, InVision will help design teams ...
Who is more expensive? zendesk talk or Click2Coach?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for zendesk talk and Click2Coach.
zendesk talk price starts at $49 per user/month , On a scale between 1 to 10 zendesk talk is rated 2, which is much lower than the average cost of Call Center software. Click2Coach price starts at $25 per user/month , When comparing Click2Coach to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Click2Coach is more expensive than zendesk talk.
Which software includes more/better features?
We've compared zendesk Vs. Click2Coach based on some of the most important and required Call Center features.
zendesk talk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Self Service Portal, Help Desk, Knowledge Base, Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, IVR (Interactive Voice Response).
Click2Coach: We are still working to collect the list of features for Click2Coach.
Target customer size
zendesk talk's typical customers include: Small, medium and large size businesses, and Click2Coach's target customer size include: Small, medium and large size businesses.
Click2Coach
starts at $25 per user/month
Click2Coach is a fast growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. Click2Coach received a rating of 3.1 from ITQlick team. The software cost is ...
Compare PricingCompare specifications
zendesk talk Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> zendesk talk review |
Company: | Zendesk |
Pricing: | starts at $49 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Mobile, Cloud |
Links: | zendesk talk review, zendesk talk pricing, zendesk talk alternatives |
Click2Coach Specifications
ITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> Click2Coach review |
Company: | InVision |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Click2Coach review, Click2Coach pricing, Click2Coach alternatives |
Compare features
zendesk talk: 11 Features
Click2Coach: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.