Compare Click2Coach and zendesk - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - Click2Coach or zendesk?

Click2Coach is more expensive to implement (TCO) than zendesk, and zendesk is rated higher (90/100) than Click2Coach (62/100). zendesk offers users more features (11) than Click2Coach (0). There is a clear winner in this case and it is zendesk!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

InVision Vs. Zendesk

InVision: INVISION IS A CREATIVE COLLABORATION PLATFORM FOR DIGITAL DESIGN TEAMSInVision is a platform that enables companies of all sizes to discover the power of design-driven product development and speak a common design language among both business and design teams. Built to foster good communication and agile iterations, InVision will help design teams ...

Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.

Who is more expensive? Click2Coach or zendesk talk?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Click2Coach and zendesk talk.

Click2Coach price starts at $25 per user/month , On a scale between 1 to 10 Click2Coach is rated 4, which is lower than the average cost of Call Center software. zendesk talk price starts at $49 per user/month , When comparing zendesk talk to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Click2Coach is more expensive than zendesk talk.

Which software includes more/better features?

We've compared Click2Coach Vs. zendesk based on some of the most important and required Call Center features.

Click2Coach: We are still working to collect the list of features for Click2Coach.

zendesk talk: Self Service Portal, Help Desk, Knowledge Base, Blended Call Center, Call Queue Management.

Target customer size

Click2Coach's typical customers include: Small, medium and large size businesses, and zendesk talk's target customer size include: Small, medium and large size businesses.