Compare zendesk and rostrvm - Mar 2022
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Bottom Line: Which is Better - zendesk or rostrvm?
rostrvm is more expensive to implement (TCO) than zendesk, and zendesk is rated higher (90/100) than rostrvm (62/100). zendesk offers users more features (11) than rostrvm (0). There is a clear winner in this case and it is zendesk!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zendesk Vs. Rostrvm Solutions
Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
Rostrvm Solutions: Rostrvm Solutions Limited designs, develops and supports a modular, tightly integrated call centre software suite including multimedia contact handling, scripting and desktop data management applications rostrvm simplifies your existing call centre and back office technologies and processes so that they play well together. We do this with innova...
Who is more expensive? zendesk talk or rostrvm?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for zendesk talk and rostrvm.
zendesk talk price starts at $49 per user/month , On a scale between 1 to 10 zendesk talk is rated 2, which is much lower than the average cost of Call Center software. rostrvm price starts at $300 per user/month , When comparing rostrvm to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: rostrvm is more expensive than zendesk talk.
Which software includes more/better features?
We've compared zendesk Vs. rostrvm based on some of the most important and required Call Center features.
zendesk talk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Self Service Portal, Help Desk, Knowledge Base, Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, IVR (Interactive Voice Response).
rostrvm: We are still working to collect the list of features for rostrvm.
Target customer size
zendesk talk's typical customers include: Small, medium and large size businesses, and rostrvm's target customer size include: SMBs.
rostrvm
starts at $300 per user/month
rostrvm is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. rostrvm received a rating of 4.2 from ITQlick team. The software cost is considered average ...
Compare PricingCompare specifications
zendesk talk Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> zendesk talk review |
Company: | Zendesk |
Pricing: | starts at $49 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Mobile, Cloud |
Links: | zendesk talk review, zendesk talk pricing, zendesk talk alternatives |
rostrvm Specifications
ITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> rostrvm review |
Company: | Rostrvm Solutions |
Pricing: | starts at $300 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | rostrvm review, rostrvm pricing, rostrvm alternatives |
Compare features
zendesk talk: 11 Features
rostrvm: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.