starts at $12 per user/month
Zoho Desk is a cloud-based help desk solution designed to cater to businesses of all sizes. Some of its core features include customer support portal, contract management, and report creation.
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Mobile Field Report is more expensive to implement (TCO) than Zoho Support, and Zoho Support is rated higher (94/100) than Mobile Field Report (62/100). Zoho Support offers users more features (24) than Mobile Field Report (3). There is a clear winner in this case and it is Zoho Support!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
Simplias Gmbh: We are a small start-up company with innovative ideas that has been founded in 2012. We are focusing on developing products that make mobile working easy. Our key principles are focusing on quality, simplicity and usability. Products made by simplias are fun to work with. Our product mobile field report is dedicated to service technicians to help t...
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Support and Mobile Field Report.
Zoho Support price starts at $12 per user/month , On a scale between 1 to 10 Zoho Support is rated 2, which is much lower than the average cost of Customer Service software. Mobile Field Report price starts at $30.51 per user/month , When comparing Mobile Field Report to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: Mobile Field Report is more expensive than Zoho Support.
We've compared Zoho Support Vs. Mobile Field Report based on some of the most important and required Customer Service features.
Zoho Support: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.
Mobile Field Report: Data Import/Export, Basic Reports, Online Customer Support.
Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk. and Mobile Field Report's target customer size include: Start up, Small business, Medium business, Large business.
starts at $12 per user/month
Zoho Desk is a cloud-based help desk solution designed to cater to businesses of all sizes. Some of its core features include customer support portal, contract management, and report creation.
Compare Pricingstarts at $30.51 per user/month
Mobile Field Report is a growing cloud-based Customer Service software, it is designed to support small, medium and large size business. Mobile Field Report received a rating of 4.2 from ITQlick team. The softw...
Compare PricingITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Customer Service -> Zoho Support review |
Company: | Zoho |
Pricing: | starts at $12 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Cloud |
Links: | Zoho Support review, Zoho Support pricing, Zoho Support alternatives |
ITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Customer Service -> Mobile Field Report review |
Company: | Simplias Gmbh |
Pricing: | starts at $30.51 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | Mobile Field Report review, Mobile Field Report pricing, Mobile Field Report alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.