starts at $12 per user/month
Zoho Desk is a cloud-based help desk solution designed to cater to businesses of all sizes. Some of its core features include customer support portal, contract management, and report creation.
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Accenture is more expensive to implement (TCO) than Zoho Support, and Zoho Support is rated higher (94/100) than Accenture (85/100). Zoho Support offers users more features (24) than Accenture (0). There is a clear winner in this case and it is Zoho Support!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
ThinkTank: ThinkTank collaboration software transforms the way people work together, enabling leaders to deliver extraordinary results from their teams. Powered by our patented, Collaboration-as-a-Service platform, ThinkTank provides leaders with best practice collaborative business apps that accelerate the journey to shared understanding and break-thoug...
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Support and ThinkTank 5 Structured Collaboration Software.
Zoho Support price starts at $12 per user/month , On a scale between 1 to 10 Zoho Support is rated 2, which is much lower than the average cost of Customer Service software. ThinkTank 5 Structured Collaboration Software price starts at $199 per month , When comparing ThinkTank 5 Structured Collaboration Software to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.
Bottom line: Zoho Support cost is around the same cost of ThinkTank 5 Structured Collaboration Software.
We've compared Zoho Support Vs. Accenture based on some of the most important and required Customer Service features.
Zoho Support: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.
ThinkTank 5 Structured Collaboration Software: We are still working to collect the list of features for ThinkTank 5 Structured Collaboration Software.
Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk. and ThinkTank 5 Structured Collaboration Software's target customer size include: Large business.
starts at $12 per user/month
Zoho Desk is a cloud-based help desk solution designed to cater to businesses of all sizes. Some of its core features include customer support portal, contract management, and report creation.
Compare Pricingstarts at $199 per month
Accenture is a growing cloud-based Gamification software, it is designed to support large size business. Accenture received a rating of 3.1 from ITQlick team. The software cost is considered affordable (1.9/5)...
Compare PricingITQlick Score: | 94/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Customer Service -> Zoho Support review |
Company: | Zoho |
Pricing: | starts at $12 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Cloud |
Links: | Zoho Support review, Zoho Support pricing, Zoho Support alternatives |
ITQlick Score: | 85/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Gamification -> Accenture review |
Company: | ThinkTank |
Pricing: | starts at $199 per month |
Typical customers: | Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | Accenture review, Accenture pricing, Accenture alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.