Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - Zoom or AvayaLive Engage?
Zoom is more expensive to implement (TCO) than AvayaLive Engage, and Zoom is rated higher (97/100) than AvayaLive Engage (62/100). Zoom offers users more features (8) than AvayaLive Engage (3).
Looking for the right Video Conferencing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoom Video Communications Vs. Avaya
Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems.
Zoom was founded in 2011 by experienced leaders and engineers ...
Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.
Who is more expensive? Zoom or AvayaLive Engage?
The real total cost of ownership (TCO) of Video Conferencing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoom and AvayaLive Engage.
Zoom price starts at $14.99 per month , On a scale between 1 to 10 Zoom is rated 2, which is much lower than the average cost of Video Conferencing software. AvayaLive Engage accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Zoom is rated 2, which is much lower than the average cost of Video Conferencing software.
Bottom line: Zoom cost is around the same cost of AvayaLive Engage.
Which software includes more/better features?
We've compared Zoom Vs. AvayaLive Engage based on some of the most important and required Video Conferencing features.
Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration, Call Conferencing, Call Recording, Communications.
AvayaLive Engage: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Zoom's typical customers include: Small, medium and large size businesses, and AvayaLive Engage's target customer size include: Small, medium and large size businesses.