ServiceMax - Top Competitors (Dec 2022)
Compare Pricing
| ITQlick Score: | 93/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 9.8/10 - high cost |
| Category: | Field Service -> ServiceMax review -> ServiceMax competitors |
| Ranking: | Ranked 12 out of 350 Field Service systems |
| Company: | ServiceMax |
| Pricing: | starts at $100 per user/month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | ServiceMax review, ServiceMax pricing guide |
Shlomi Lavi / updated: Dec 18, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
ServiceMax vs. Alternatives in 2024
In the field service management niche, ServiceMax faces competition from software solutions like Dynamics 365, Salesforce Field Service, Oracle Field Service, and Skedulo. In important categories, ServiceMax is pitted against its competitors below:- Cloud/On-premise: ServiceMax is an entirely cloud-based software solution. In comparison, Salesforce and Oracle Field Service are fully cloud-based options, while Skedulo and Dynamics 365 are both cloud-based and on-premise software.
- Cost: ServiceMax pricing is obtainable by contacting the sales hotline. However, the software is cost-rated 4.9/5 by ITQlick professionals, making it an expensive software solution. In comparison, Skedulo does not reveal its pricing schedule, while Dynamics 365 Field Service pricing starts at $95/user/month for the first subscription and $20 for subsequent subscriptions. Salesforce Field Service has different exclusive plans, starting at $50 per user per month. In contrast, Oracle Field Service starts at $5 per activity for workers, and the plans for organizations start at $100/user/month.
- Customers/Industries: ServiceMax field service management software targets customers across various industries like construction, electrical works, telecommunications, medical devices, etc. In comparison, its alternatives also target various sectors like consumer services, healthcare, etc.
- Functionality: ServiceMax field management software is equipped with the typical functionalities for field service providers and third-party service provider firms. Salesforce Field Service has similar features, while Dynamics 365 lacks scheduling and routing tools.
- Popularity: ServiceMax is a famous software brand founded in 2007 that serves over 450 service provider brands globally, raking millions of dollars in revenue every quarter. In comparison, Salesforce and Oracle Field Service are popular brands, Dynamics 365 is owned by Microsoft, and Skedulo has raised over $110 million in funding since 2013 and services an estimated 150 organizations.
- Scalability: ServiceMax software is scalable for service providers and teams of all sizes, mostly above fifty. In comparison, its alternatives offer service providers of all sizes enterprise-grade field service solutions tailored for their businesses.
- Support: ServiceMax offers users support through a help desk, forums, knowledge base, and phone support channels. Dynamics 365 Field Service and Salesforce Field Service have an additional chat and 24/7 live representative channels, while Skedulo has a chat support channel.
ServiceMax vs. Alternatives (pricing table)
|
Software |
Pricing |
Available free trial |
|
ServiceMax |
Starts at $100.00 per month |
- |
|
Salesforce Field Service. |
$75 - $150/user/month |
90-days |
|
Dynamics 365 Field Service |
Starts at $95per user/month |
30-days |
|
Bluebeam Revu |
$240 - $300 per user, billed annually |
30-days |
|
Geopointe |
Starts at $60 per month |
15-days |
ServiceMax's Free Alternative
ServiceMaxs free alternatives include Freshdesk and Jotform. Freshdesk's free version has many features such as Ticket Dispatch, Out-of-the-box analytics and reporting, and others. Jotform, on the other hand, has several restrictions in its free v
ServiceMax alternatives - for small & large Business
Here are the top 4 alternatives to ServiceMax that are worth checking out: Jobber for SMBs, HouseCall Pro for large size business, Dispatch for growing companies, and Kickserv for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.