Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - NetSuite CRM or Insightly?
NetSuite CRM is more expensive to implement (TCO) than Insightly, and NetSuite CRM is rated higher (89/100) than Insightly (87/100). NetSuite CRM offers users more features (13) than Insightly (8).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NetSuite Vs. Insightly
NetSuite:
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.
More than 12,000 high-growth and midsized companies and divisions of large enterprises...
Insightly: We designed Insightly as a simple to use yet powerful CRM system for small business. With integrations to Google Apps, MailChimp, LinkedIn and Twitter, and with great mobile apps for tablets and smart phones, Insightly is the leading customer management system for small business.
Who is more expensive? NetSuite CRM or Insightly?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NetSuite CRM and Insightly.
NetSuite CRM price starts at $129 per month , On a scale between 1 to 10 NetSuite CRM+ is rated 6, which is similar to the average cost of CRM software. Insightly price starts at $29 per user/month , When comparing Insightly to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: NetSuite CRM is more expensive than Insightly.
Which software includes more/better features?
We've compared NetSuite CRM Vs. Insightly based on some of the most important and required CRM features.
NetSuite CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Email Marketing.
Insightly: Collaboration, Marketing Automation, Sales Automation, Calendar Management, Custom User Interface.
Target customer size
This CRM solution can cater to many businesses. Insightly was designed specifically with small businesses in mind: businesses with few sales, and small number of customers and employees.