Compare Olark and LiveChat - Mar 2022
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Bottom Line: Which is Better - Olark or LiveChat?
Olark is more expensive to implement (TCO) than LiveChat, and Olark is rated higher (91/100) than LiveChat (78/100). LiveChat offers users more features (7) than Olark (3).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Olark Vs. LiveChat, Inc.
Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...
LiveChat, Inc.: Welcome to Inc.com, the place where entrepreneurs and business owners can find useful information, advice, insights, resources and inspiration for running and growing their businesses.We believe that every business with a website needs tools to communicate with its customers. LiveChat fills in for phone calls, which are expensive and e-mails, which...
Who is more expensive? Olark or LiveChat?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Olark and LiveChat.
Olark price starts at $29 per seat/month , On a scale between 1 to 10 Olark is rated 2, which is much lower than the average cost of Chat software. LiveChat price starts at $16 per agent/month , When comparing LiveChat to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Olark cost is around the same cost of LiveChat.
Which software includes more/better features?
We've compared Olark Vs. LiveChat based on some of the most important and required Chat features.
Olark: Data Import/Export, Basic Reports, Online Customer Support.
LiveChat: Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
Olark is suitable for startup marketers, small companies and companies providing online services. LiveChat is flexible enough to meet the needs of any business regardless of the size and type.
Compare specifications
Olark Specifications
ITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> Olark review |
Company: | Olark |
Pricing: | starts at $29 per seat/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Olark review, Olark pricing, Olark alternatives |
LiveChat Specifications
ITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> LiveChat review |
Company: | LiveChat, Inc. |
Pricing: | starts at $16 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | LiveChat review, LiveChat pricing, LiveChat alternatives |
Compare features
Olark: 3 Features
LiveChat: 7 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.