Pure Chat Vs Olark (Jul 2020)
Shlomi Lavi / Jul 21, 2020
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Bottom Line: Which is Better - Pure Chat or Olark?
Pure Chat is more expensive to implement (TCO) than Olark, Olark is rated higher (91/100) than Pure Chat (90/100). Olark offers more features (3) to their users than Pure Chat (0). There is a clear winner in this case and it is Olark!
Looking for the right Chat solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Pure Chat, Inc. compares with Olark?
Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...
Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...
Who's more expensive? Pure Chat or Olark?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Pure Chat and Olark.
Pure Chat price starts at $39 per month , on a scale between 1 to 10 Pure Chat is rated 2, which is much lower than the average cost of Chat software. Olark price starts at $12 per user/month , when comparing Olark to their competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Pure Chat cost is around the same cost of Olark.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Pure Chat Vs. Olark based on some of the most important and required Chat features. Pure Chat: We are still working to collect the list of features for Pure Chat. Olark: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
The software is a most viable solution for small and medium sized businesses. Olark is suitable for startup marketers, small companies and companies providing online services.
Compare specifications
Pure Chat Specifications
| ITQlick Score: | 90/100 |
|---|---|
| ITQlick Rating: | (4.6/5) |
| Pricing: | 2/10 - low cost |
| Category: | Chat -> Pure Chat |
| Company: | Pure Chat, Inc. |
| Pricing: | starts at $39 per month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Pure Chat review, Pure Chat pricing, Pure Chat alternatives |
Olark Specifications
| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: | (4.6/5) |
| Pricing: | 2/10 - low cost |
| Category: | Chat -> Olark |
| Company: | Olark |
| Pricing: | starts at $12 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Olark review, Olark pricing, Olark alternatives |
Compare features
Pure Chat: 0 Features
Olark: 3 Features
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.