RingCentral Office Review - why 3.7 stars?

Shlomi Lavi / updated: Apr 19, 2022

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What is RingCentral Office?

RingCentral MVP is a cloud-based business communication software that helps businesses access solutions across messaging, video conferencing and calls. RingCentral MVP has three major product features available to users as discussed below:

• Message: Users and businesses can simplify their workflow, assign tasks, bookmarks, add contacts to a conversation, and switch to audio or video calls in chat. Users can also send and receive messages with their RingCentral number, create video chat rooms, and integrate with other apps.
• Video: Users and teams can make video and audio calls in a high-definition display, collaborate in a secure conferencing environment, share notes, and assign tasks.
• Phone: Users can manage business connections, make and receive calls through their RingCentral number, switch from video to audio during calls, and work from any location on their mobile devices.

RingCentral was established in 1999, has its headquarters in Belmont, California, and employs over 5,000 staff. The company was recognized as a Leader in the 2021 Gartner Magic Quadrant for UCaaS worldwide.

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Who is it best for?

The typical customers include the following business size: SMBs.

What is the actual cost?

RingCentral MVP pricing is based on its four subscription plans: Essentials, Standard, Premium, and Ultimate plans.

The Essentials plan pricing starts at $19.99 per user per month billed annually, with a maximum of 20 users, and no video options. The Standard plan is priced at $27.99/user/month billed annually, supporting an unlimited number of users, and all features of Essentials plus integrations, video conferencing, and international business phone numbers.

RingCentral MVP Premium plan is priced at $34.99 per user per month billed annually and is equipped with all the features of the Standard plan plus real-time analytics and hot dealing. The Ultimate plan pricing starts at $49.99/user/month billed annually and comes with all features on the Standard plan plus unlimited device storage and device status reports and alerts.

Additional costs can be incurred based on preferred add-ons, and a free trial is available for all plans.

ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for RingCentral Office. You can also find here pricing information from RingCentral Office's website.

Pros

• The voicemail transcription feature on RingCentral MVP is very effective
• The software is feature-rich
• RingCentral MVP is easy-to-use, fast, and reliable

Cons

• Missed calls/voicemail alerts are sometimes buggy
• RingCentral MVP support can sometimes be unreliable and unhelpful

How it stacks up?

Access a head to head analysis of RingCentral Office vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is RingCentral Office right for you or your business?

RingCentral MVP is a business communication and VoIP software that helps enterprises and businesses of all sizes to advance communications and collaboration. The software provides enterprise-grade services for businesses in various industries like tech, computer software, marketing, finance, insurance, etc. Notable companies like Detroit Pistons, Texas Christian University, Goosehead Insurance, and Phoenix Virtual Solutions use RingCentral MVP.