Chatter Review - why 3.7 stars?

Chatter Review
ITQlick Score: 62/100
ITQlick Rating:
Pricing: 3/10 - low cost
Category: CRM -> Chatter review
Ranking:Ranked 475 out of 605 CRM systems
Company: Salesforce.com
Pricing: starts at $15 per user/app/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Chatter pricing, Chatter alternatives
Shlomi LaviShlomi Lavi / updated: Jun 13, 2022

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What is Chatter?

Salesforce Chatter is an enterprise collaboration solution for businesses of all sizes. Its capabilities include productivity management, engagement, knowledge management, and others. The software was designed and launched by Salesforce.com Inc headquartered in California, United States.

Who is it best for?

Customers of the software include businesses of all sizes and a wide range of types. It can be deployed in such major industries and domains as financial services, communications, automation and manufacturing, retail and wholesale, media and entertainment, and others. Some major customers of the software include Commonwealth Bank of Australia, GE Aviation, and Wells Fargo etc.

Main features and functionalities

The software facilitates the creation of a support base from where sales opportunities can be updated and project funds approved. Records and objects can be integrated directly into the feed for the management of contacts, campaigns, and custom objects. The software also allows creation of custom actions and integration of data from third party systems.

Salesforce Chatter organizes files into categories and folders classified on the basis of project groups, marketing campaigns, service cases, or account records. Other important capabilities include file synchronization, feedback management, employee management, performance management, and others.

What is the actual cost?

The cost of license starts at $15 per user/app/month. ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for Chatter. You can also find here pricing information from Chatter's website.

How it stacks up?

Access a head to head analysis of Chatter vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Chatter
ITQlick rating
3.7/5
Score
62/100
Pricing
3/10
License pricing
$15 per user/app/month
Functionality
6
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Frequently Asked Questions (FAQs)

Is it the best CRM system?

Chatter is ranked 475 out of 605 software in their category (CRM systems).

How they are rated on ITQlick?

The rating of Chatter is 3.7 stars out of 5 and the total score is 62 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Chatter makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Chatter can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Chatter and alternatives?

The most popular alternatives to Chatter in 2024: Pipedrive, Salesforce CRM, Zoho CRM, Nimble, Keap. Access the complete competitors analysis here - Chatter VS CRM Software alternatives.

List of categories

CRM
Team Collaboration
Project Collaboration

List of features

Data Import/Export
Basic Reports
Online Customer Support

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.