Shlomi Lavi /
Jul 28, 2022
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Bottom Line: Which is Better - Advisor or Calabrio One Suite?
Advisor is more expensive to implement (TCO) than Calabrio One Suite, and Advisor is rated higher (82/100) than Calabrio One Suite (81/100). Advisor offers users more features (5) than Calabrio One Suite (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
dezide Vs. Calabrio, Inc
dezide: Dezide was founded in 2001 by former employees of Hewlett-Packard R&D.
Since then we have worked on developing the world’s leading software for guided troubleshooting, using the newest research and technology to create highly user-friendly and efficient solutions. Our software is patented.
Vision: to provide the best software for guided troub...
Calabrio, Inc: Calabrio provides call center workforce optimization software that’s easy to implement, use and maintain. Calabrio One™, a unique Web 2.0-based software suite, makes it easier to get call recording, quality management, workforce management, speech analytics, performance management and customer interaction working together for increased value. Solut...
Who is more expensive? Advisor or Calabrio One Suite?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Advisor and Calabrio One Suite.
Advisor price starts at $49 per user/month , On a scale between 1 to 10 Advisor is rated 6, which is similar to the average cost of Call Center software. Calabrio One Suite price starts at $295 per license , When comparing Calabrio One Suite to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Advisor is more expensive than Calabrio One Suite.
Which software includes more/better features?
We've compared Advisor Vs. Calabrio One Suite based on some of the most important and required Call Center features.
Advisor: Knowledge Base/FAQ, Self Service Portal, Call Center, Team Collaboration, Content Management.
Calabrio One Suite: We are still working to collect the list of features for Calabrio One Suite.
Target customer size
Customers of the software include businesses of all sizes and a variety of types. and Calabrio One Suite's target customer size include: Medium and large size businesses.